Metron
Last updated: 6 September 2026
This Privacy Policy explains how METRON AD (“METRON”, “we”, “us”) collects, uses, stores and protects personal data of visitors and users of the website new.metron.bg.
When processing personal data, METRON AD complies with applicable data protection legislation, including Regulation (EU) 2016/679 (“GDPR”) and applicable Bulgarian legislation.
The data controller responsible for the processing of personal data through this website is:
METRON AD
Registered office:
11 “St. Sofia” Str.
2228 Prolesha, Bulgaria
Showroom:
146 “G. S. Rakovski” Str.
1142 Sofia, Bulgaria
E-mail: office@metron.bg
Telephone: +359 2 980 90 89
The company's official website provides the same contact details and physical addresses.
Depending on how you use the website, we may process the following categories of personal data:
first and last name;
e-mail address;
telephone number;
content of messages submitted by you;
information voluntarily provided through contact forms;
technical information about your device and browser;
IP address;
information about your use of the website;
information collected through cookies and similar technologies, where applicable.
The METRON contact form contains fields for name, e-mail, telephone number and message.
You should not provide sensitive personal data through the website's contact forms unless such information is specifically requested and necessary.
We may process personal data for the following purposes:
responding to enquiries submitted through the website;
communicating with you;
providing information about METRON products and services;
preparing proposals, designs and quotations at your request;
entering into or performing contractual or pre-contractual arrangements;
complying with legal obligations;
protecting METRON's legal rights and interests;
maintaining the security and proper operation of the website;
analysing and improving the functionality and content of the website;
sending marketing communications where an appropriate legal basis exists and, where required, with your consent.
Depending on the specific purpose, processing may be based on:
Article 6(1)(a) GDPR – your consent;
Article 6(1)(b) GDPR – processing necessary for entering into or performing a contract, or for taking steps at your request prior to entering into a contract;
Article 6(1)(c) GDPR – compliance with a legal obligation;
Article 6(1)(f) GDPR – our legitimate interests or those of a third party, provided that such interests are not overridden by your rights and freedoms.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
When you use a contact form on the website, the information you provide is used to process your enquiry and to communicate with you regarding that enquiry.
We do not use information submitted through contact forms for purposes incompatible with the purpose for which it was collected, unless permitted or required by applicable law.
Depending on the circumstances, personal data may be accessible to:
METRON employees and authorised representatives;
IT service providers;
hosting and technical support providers;
e-mail and communication service providers;
analytics and marketing service providers, where applicable;
other processors acting on behalf of and under the instructions of METRON;
competent public authorities and regulatory bodies where required by law.
Where third parties process personal data on our behalf, we take appropriate measures to ensure an adequate level of protection and enter into appropriate contractual arrangements where required by law.
As a general principle, we seek to process personal data within the European Economic Area.
Where the use of a service provider requires personal data to be transferred outside the European Economic Area, such transfer will be carried out in accordance with GDPR and subject to an applicable legal basis and appropriate safeguards.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.
When determining the applicable retention period, we take into account:
the purpose of processing;
the nature of the data;
applicable legal and regulatory requirements;
the need to protect METRON's rights and legitimate interests.
After the applicable retention period expires, personal data will be securely deleted or destroyed unless there is a legal basis for continued retention.
The website may use cookies and similar technologies.
Cookies may be used to:
ensure the proper functioning of the website;
remember certain settings;
analyse website usage;
improve the user experience;
serve other purposes described in the cookie consent mechanism.
Where required by applicable law, non-essential cookies will only be activated after obtaining your consent.
You may change your cookie preferences through the cookie management mechanism available on the website or through your browser settings.
Under the GDPR, you may have the following rights:
You have the right to obtain confirmation as to whether we process your personal data and, where this is the case, to access your personal data and information about how it is processed.
You have the right to request correction of inaccurate or incomplete personal data.
Under certain circumstances, you have the right to request deletion of your personal data.
Under certain circumstances, you may request restriction of the processing of your personal data.
Where the legal requirements are met, you have the right to receive personal data that you have provided to us in a structured, commonly used and machine-readable format and to request its transmission to another controller.
You have the right to object to the processing of your personal data where processing is based on legitimate interests or another applicable legal basis under the GDPR.
Where processing is based on consent, you may withdraw your consent at any time.
To exercise your rights or ask questions regarding the processing of your personal data, please contact us at:
E-mail: office@metron.bg
or in writing at:
METRON AD
11 “St. Sofia” Str.
2228 Prolesha
Bulgaria
Where necessary, we may request additional information to verify your identity before processing your request.
We will handle your request within the time limits required by applicable law.
If you believe that the processing of your personal data infringes applicable data protection legislation, you have the right to lodge a complaint with the competent supervisory authority.
In Bulgaria, the competent authority is:
Commission for Personal Data Protection (CPDP)
Current information regarding the authority and its procedures is available through the official website of the Commission.
METRON implements appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
The website is not intended for the collection of personal data from children.
We do not knowingly collect children's personal data without the required consent or another applicable legal basis.
The website may contain links to third-party websites.
METRON is not responsible for the content, security or privacy practices of such websites. We recommend that you review the privacy policy of each external website you visit.
We may periodically update this Privacy Policy to reflect changes in legislation, technology, website functionality or our personal data processing practices.
The current version of this Privacy Policy will always be published on this page together with the date of the latest update.
Last updated: 6 September 2026
